Shipping policy
At Luneria, we are committed to delivering your order safely and efficiently wherever you are in the world.
Free Worldwide Shipping
We proudly offer free shipping worldwide on all orders with no minimum purchase required.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may be extended during holidays, promotional events, or periods of high demand.
Estimated Delivery Time
Estimated delivery time is approximately:
- 7–10 business days worldwide
Delivery times are estimates and may vary depending on your location, customs clearance, local courier services, or unexpected delays.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer.
Delayed or Lost Packages
If your order is delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to assist you as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Luneria is not responsible for delays or failed deliveries caused by incorrect addresses submitted during checkout.
Contact Us
For shipping-related questions, please contact:
Email: support@luneria.space
Phone: (905) 822-4262